Due to the nature of our business, in that each item/garment is fully customized to the specifications of the customer, it is not possible under NO circumstances for Red Elephant Embroidery to accept returns of any customized items sold. A return or refund may be permitted at the discretion of the individual shop owner with the following conditions:
In the event a customer has confirmed an order and artwork has begun and/or merchandise has been ordered but not printed, the cancellation may result in an art charge for work begun and/or a restocking fee for merchandise ordered. This is not a guarantee, and at the sole discretion of Red Elephant Embroidery.
Copyright © 2023 Red Elephant Embroidery - All Rights Reserved.